These answers apply to shopping with Sun Bum.
Frequently Asked Questions
This page explains frequently asked shopping questions in a store-specific format. This guidance applies to sunblm.shop. For help with this page, contact Support@Sunblm.shop.
How we handle return shipping
This return shipping section covers orders and visits through this website. Who pays return shipping?
Our store pays return shipping for approved returns and exchanges and provides a prepaid label or equivalent free arrangement. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Our approach to tracking
This tracking section covers orders and visits through this website. How can I track my order?
As soon as tracking is available, it is sent using the contact information provided at checkout. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Store guidance on shipping cost
We publish this shipping cost guidance for customers using this website. Do you offer free shipping?
Yes. U.S. standard shipping is provided at no charge. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Details about delivery timing
Customers can rely on the following guidance from our store about delivery timing. How long does delivery take?
Order processing normally takes 1-2 business days. Estimated carrier transit after dispatch is 4-6 business days. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
How we handle returns and exchanges
The following returns and exchanges guidance applies to purchases from our store. Can I return or exchange an item without giving a reason?
Yes. A no-reason return or exchange may be requested within 30 days after delivery. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
How we handle refund timing
The following refund timing guidance applies to purchases from our store. When will I receive my refund?
After the return is received, inspected, and approved, the refund is processed to the original payment method within 10 business days. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Information covering products
We publish this products guidance for customers using this website. How long does a posted refund take?
After our store processes an approved refund, a bank or card issuer normally posts it within 5–10 business days. Customers remain responsible for taxes required by applicable law. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Our approach to products
For purchases made through this website, our store applies the following guidance on products. What products do you offer?
We offer the products offered in our store. Current availability, product details, options, and prices are shown on each product page. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Information covering shipping cost
We publish this shipping cost guidance for customers using this website. How can I contact you?
Email Support@Sunblm.shop, call (207) 394-5732, or write to 300 Magnolia St, Biloxi, Mississippi, 39530, United States. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Information covering contact options
For purchases made through this website, our store applies the following guidance on contact options. Can I cancel an order?
You may request cancellation before shipment. Contact us promptly with the order number. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Store guidance on payment methods
For purchases made through this website, our store applies the following guidance on payment methods. Which payment methods are accepted?
We accept Visa, Mastercard, Maestro, American Express, JCB, Diners Club, Discover. Available methods are shown at checkout. This section applies specifically to sunblm.shop. Questions about this section may be sent to Support@Sunblm.shop.
Contact Information
Email: Support@Sunblm.shop
Phone: (207) 394-5732
Physical address: 300 Magnolia St, Biloxi, Mississippi, 39530, United States